Jim, i'm happy to write this message regarding my association with Dale Insurance, which first and foremost is about my relationship with you. I recall the day we met, I walked into your agency, seeking information and assistance, and I was introduced to you and here we are. From the start you were the consummate professional, first interested in me, then what services you might assist me with. Those first moments made a huge difference for me. It began a relationship built on trust and customer service. No matter what issue or question, I've been able to count on and depend on your honesty and integrity. I've never doubted either. no matter the complications, you found solutions. For all of this and more, I am greatful. Thank you